Error in installing Cognos

[angel1234]

hi,

there is some error while installing tm1 cognos on my machine . below i had given the error log i got.please suggest a solution for it.



********************************************************************************
**** Starting ASP.NET Setup at: 2010-05-20 09:01:25
**** Registering ASP.NET isapi: C:\SYSROOT\Microsoft.NET\Framework\v2.0.50727\aspnet_isapi.dll
**** Internal flags: 0x00000006
********************************************************************************

2010-05-20 09:01:25 Starting Querying status of a service: iisadmin
2010-05-20 09:01:25 Starting Connecting to Service Manager
2010-05-20 09:01:25 Success Connecting to Service Manager
2010-05-20 09:01:25 Starting Opening Service handle
2010-05-20 09:01:25 Success Opening Service handle
2010-05-20 09:01:25 Starting Finding out service state
2010-05-20 09:01:25 Success Finding out service state
2010-05-20 09:01:25 Success Querying status of a service: iisadmin
2010-05-20 09:01:25 Starting Check the status of IIS
2010-05-20 09:01:25 Success Check the status of IIS
2010-05-20 09:01:25 Starting Querying status of a service: w3svc
2010-05-20 09:01:25 Starting Connecting to Service Manager
2010-05-20 09:01:25 Success Connecting to Service Manager
2010-05-20 09:01:25 Starting Opening Service handle
2010-05-20 09:01:25 Success Opening Service handle
2010-05-20 09:01:25 Starting Finding out service state
2010-05-20 09:01:25 Success Finding out service state
2010-05-20 09:01:25 Success Querying status of a service: w3svc
2010-05-20 09:01:25 Starting Determining if current ASP.NET isapi has the highest version
2010-05-20 09:01:25 Success Determining if current ASP.NET isapi has the highest version
2010-05-20 09:01:25 Starting Stopping service: aspnet_state
2010-05-20 09:01:25 Starting Connecting to Service Manager
2010-05-20 09:01:25 Success Connecting to Service Manager
2010-05-20 09:01:25 Starting Opening Service handle
2010-05-20 09:01:25 Success Opening Service handle
2010-05-20 09:01:25 Starting Stopping service
2010-05-20 09:01:25 Starting Finding out service state
2010-05-20 09:01:25 Success Finding out service state
2010-05-20 09:01:25 Starting Shutting down service
2010-05-20 09:01:25 Success Shutting down service
2010-05-20 09:01:25 Starting Waiting for service to shut down
2010-05-20 09:01:25 Success Waiting for service to shut down
2010-05-20 09:01:25 Success Stopping service
2010-05-20 09:01:25 Success Stopping service: aspnet_state
2010-05-20 09:01:25 Starting Pre Registration cleanup
2010-05-20 09:01:25 Starting Cleaning up registry
2010-05-20 09:01:25 Success Cleaning up registry
2010-05-20 09:01:25 Starting Uninstalling performance counters
2010-05-20 09:01:25 Success Uninstalling performance counters
2010-05-20 09:01:25 Starting Executing inf section: XSP.UninstallPerVer
2010-05-20 09:01:25 Success Executing inf section:
2010-05-20 09:01:25 Starting Executing inf section: AdminService.Uninstall
2010-05-20 09:01:25 Success Executing inf section:
2010-05-20 09:01:25 Success Pre Registration cleanup
2010-05-20 09:01:25 Starting Executing inf section: XSP.InstallPerVer
2010-05-20 09:01:25 Success Executing inf section:
2010-05-20 09:01:25 Starting Update IIS Metabase to use this ASP.NET isapi
2010-05-20 09:01:25 Starting Getting highest version information from registry
2010-05-20 09:01:25 Success Getting highest version information from registry
2010-05-20 09:01:25 Starting Registering scriptmap properties in IIS metabase
2010-05-20 09:01:25 Success Registering scriptmap properties in IIS metabase
2010-05-20 09:01:25 Starting Unregistering MimeMap property in IIS metabase
2010-05-20 09:01:25 Success Unregistering MimeMap property in IIS metabase
2010-05-20 09:01:25 Starting Unregistering MimeMap property in IIS metabase
2010-05-20 09:01:25 Success Unregistering MimeMap property in IIS metabase
2010-05-20 09:01:25 Starting Registering MimeMap property in IIS metabase
2010-05-20 09:01:25 Success Registering MimeMap property in IIS metabase
2010-05-20 09:01:25 Starting Unregistering InProcessIsapiApps property in IIS metabase
2010-05-20 09:01:25 Success Unregistering InProcessIsapiApps property in IIS metabase
2010-05-20 09:01:25 Starting Registering InProcessIsapiApps property in IIS metabase
2010-05-20 09:01:25 Success Registering InProcessIsapiApps property in IIS metabase
2010-05-20 09:01:25 Starting Unregistering ISAPI Filter in IIS metabase
2010-05-20 09:01:25 Success Unregistering ISAPI Filter in IIS metabase
2010-05-20 09:01:25 Starting Registering ISAPI Filter in IIS metabase
2010-05-20 09:01:25 Success Registering ISAPI Filter in IIS metabase
2010-05-20 09:01:25 Starting Unregistering custom header properties in IIS metabase
2010-05-20 09:01:25 Success Unregistering custom header properties in IIS metabase
2010-05-20 09:01:25 Starting Registering custom header properties in IIS metabase
2010-05-20 09:01:25 Success Register custom header properties in IIS metabase
2010-05-20 09:01:25 Success Update IIS Metabase to use this ASP.NET isapi
2010-05-20 09:01:25 Starting Installing aspnet.mof file
2010-05-20 09:01:25 Failure Installing aspnet.mof file: InstallMOF failed with HRESULT 80004005: 'Unspecified error '
2010-05-20 09:01:25 Starting Determining if we are running on a domain controller
2010-05-20 09:01:25 Success Determining if we are running on a domain controller
2010-05-20 09:01:25 Starting Generating password
2010-05-20 09:01:25 Success Generating password
2010-05-20 09:01:25 Starting Creating ASPNET account
2010-05-20 09:01:25 Starting Enabling account: ASPNET
2010-05-20 09:01:25 Success Enabling account: ASPNET
2010-05-20 09:01:25 Starting Unchecking "Allow logon to terminal server".
2010-05-20 09:01:25 Success Unchecked "Allow logon to terminal server".
2010-05-20 09:01:25 Success Creating ASPNET account
2010-05-20 09:01:25 Starting Storing ASPNET account password in LSA
2010-05-20 09:01:25 Success Storing ASPNET account password in LSA
2010-05-20 09:01:25 Starting Setting ACLs for the ASPNET account
2010-05-20 09:01:25 Starting Getting location of Temporary ASP.Net directory
2010-05-20 09:01:25 Success Getting location of Temporary ASP.Net directory
2010-05-20 09:01:25 Starting Setting ACLs on Temporary ASP.Net directory
2010-05-20 09:01:25 Success Setting ACLs on Temporary ASP.Net directory
2010-05-20 09:01:25 Starting Setting ACLs on install root directory
2010-05-20 09:01:25 Success Setting ACLs on install root directory
2010-05-20 09:01:25 Starting Setting ACLs on config directory
2010-05-20 09:01:25 Success Setting ACLs on config directory
2010-05-20 09:01:25 Success Setting ACLs for the ASPNET account
2010-05-20 09:01:25 Starting Setting WMI ACLs for the ASPNET account
2010-05-20 09:01:25 Starting Grant access to WMI namespace: root\aspnet
2010-05-20 09:01:25 Failure Grant access to WMI namespace: root\aspnet: GrantAccessToWmiNamespace failed with HRESULT 80041002: ''
2010-05-20 09:01:25 Failure Setting WMI ACLs for the ASPNET account: GrantAccessToWmiNamespace failed with HRESULT 80041002: ''
2010-05-20 09:01:25 Starting Setting ACLs for a IIS6 account
2010-05-20 09:01:25 Starting Getting location of Temporary ASP.Net directory
2010-05-20 09:01:25 Success Getting location of Temporary ASP.Net directory
2010-05-20 09:01:25 Starting Setting ACLs on Temporary ASP.Net directory
2010-05-20 09:01:25 Success Setting ACLs on Temporary ASP.Net directory
2010-05-20 09:01:25 Starting Setting ACLs on install root directory
2010-05-20 09:01:25 Success Setting ACLs on install root directory
2010-05-20 09:01:25 Starting Setting ACLs on config directory
2010-05-20 09:01:25 Success Setting ACLs on config directory
2010-05-20 09:01:25 Success Setting ACLs for a IIS6 account
2010-05-20 09:01:25 Starting Setting WMI ACLs for a IIS6 account
2010-05-20 09:01:25 Starting Grant access to WMI namespace: root\aspnet
2010-05-20 09:01:25 Failure Grant access to WMI namespace: root\aspnet: GrantAccessToWmiNamespace failed with HRESULT 80041002: ''
2010-05-20 09:01:25 Failure Setting WMI ACLs for a IIS6 account: GrantAccessToWmiNamespace failed with HRESULT 80041002: ''
2010-05-20 09:01:25 Starting Setting ACLs for a IIS6 account
2010-05-20 09:01:25 Starting Getting location of Temporary ASP.Net directory
2010-05-20 09:01:25 Success Getting location of Temporary ASP.Net directory
2010-05-20 09:01:25 Starting Setting ACLs on Temporary ASP.Net directory
2010-05-20 09:01:25 Success Setting ACLs on Temporary ASP.Net directory
2010-05-20 09:01:25 Starting Setting ACLs on install root directory
2010-05-20 09:01:25 Success Setting ACLs on install root directory
2010-05-20 09:01:25 Starting Setting ACLs on config directory
2010-05-20 09:01:25 Success Setting ACLs on config directory
2010-05-20 09:01:25 Success Setting ACLs for a IIS6 account
2010-05-20 09:01:25 Starting Setting WMI ACLs for a IIS6 account
2010-05-20 09:01:25 Starting Grant access to WMI namespace: root\aspnet
2010-05-20 09:01:25 Failure Grant access to WMI namespace: root\aspnet: GrantAccessToWmiNamespace failed with HRESULT 80041002: ''
2010-05-20 09:01:25 Failure Setting WMI ACLs for a IIS6 account: GrantAccessToWmiNamespace failed with HRESULT 80041002: ''
2010-05-20 09:01:25 Starting Adding account name to registry
2010-05-20 09:01:25 Success Adding account name to registry
2010-05-20 09:01:25 Starting GrantAccessToMetabase
2010-05-20 09:01:25 Starting Granting access to metabase path: /
2010-05-20 09:01:25 Success Granting access to metabase path: /
2010-05-20 09:01:25 Starting Granting access to metabase path: /LM
2010-05-20 09:01:25 Success Granting access to metabase path: /LM
2010-05-20 09:01:25 Starting Granting access to metabase path: /LM/W3SVC
2010-05-20 09:01:25 Success Granting access to metabase path: /LM/W3SVC
2010-05-20 09:01:25 Success GrantAccessToMetabase
2010-05-20 09:01:25 Starting Install all ASP.NET Services
2010-05-20 09:01:25 Starting Getting credentials for the service account
2010-05-20 09:01:25 Success Getting credentials for the service account
2010-05-20 09:01:25 Starting Connecting to Service Manager
2010-05-20 09:01:25 Success Connecting to Service Manager
2010-05-20 09:01:25 Starting aspnet_state
2010-05-20 09:01:25 Success aspnet_state
2010-05-20 09:01:25 Starting Reading various service settings for: aspnet_state
2010-05-20 09:01:25 Success Reading various service settings for: aspnet_state
2010-05-20 09:01:25 Starting Executing inf section: StateService.Install
2010-05-20 09:01:25 Success Executing inf section:
2010-05-20 09:01:26 Starting Locking service database
2010-05-20 09:01:26 Success Locking service database
2010-05-20 09:01:26 Starting Opening Service handle
2010-05-20 09:01:26 Success Opening Service handle
2010-05-20 09:01:26 Starting Writing back various service settings for: aspnet_state
2010-05-20 09:01:26 Starting Changing the service startup type
2010-05-20 09:01:26 Success Changing the service startup type
2010-05-20 09:01:26 Success Writing back various service settings for: aspnet_state
2010-05-20 09:01:26 Starting Changing service account and password
2010-05-20 09:01:26 Success Changing service account and password
2010-05-20 09:01:26 Success Install all ASP.NET Services
2010-05-20 09:01:26 Starting Install the ASP.NET Performance counters
2010-05-20 09:01:27 Success Install the ASP.NET Performance counters
2010-05-20 09:01:27 Starting Install common performance counters
2010-05-20 09:01:27 Success Install common performance counters
2010-05-20 09:01:27 Starting Setting up client script files for website:*
2010-05-20 09:01:27 Starting Getting all client file dirs and paths
2010-05-20 09:01:27 Success Getting all client file dirs and paths
2010-05-20 09:01:27 Starting Creating list of client site scripts dirs
2010-05-20 09:01:27 Starting Creating directory: c:\inetpub\wwwroot\aspnet_client
2010-05-20 09:01:27 Success Creating directory: c:\inetpub\wwwroot\aspnet_client
2010-05-20 09:01:27 Starting Creating directory: c:\inetpub\wwwroot\aspnet_client\system_web
2010-05-20 09:01:27 Success Creating directory: c:\inetpub\wwwroot\aspnet_client\system_web
2010-05-20 09:01:27 Starting Creating directory: c:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727
2010-05-20 09:01:27 Success Creating directory: c:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727
2010-05-20 09:01:27 Success Creating list of client site scripts dirs
2010-05-20 09:01:27 Starting Copy the client side script or web admin files to a list of directories.
2010-05-20 09:01:27 Success Copy the client side script or web admin files to a list of directories.
2010-05-20 09:01:27 Starting Setting IIS key for script files
2010-05-20 09:01:27 Success Setting IIS key for script files
2010-05-20 09:01:27 Success Setting up client script files for website:*
2010-05-20 09:01:27 Starting Starting service: aspnet_state
2010-05-20 09:01:27 Success Starting service: aspnet_state
2010-05-20 09:01:27 Starting Restarting W3SVC
2010-05-20 09:01:27 Starting Connecting to Service Manager
2010-05-20 09:01:27 Success Connecting to Service Manager
2010-05-20 09:01:27 Starting Opening handle to W3SVC
2010-05-20 09:01:27 Success Opening handle to W3SVC
2010-05-20 09:01:27 Starting Stopping W3SVC
2010-05-20 09:01:27 Starting Finding out service state
2010-05-20 09:01:27 Success Finding out service state
2010-05-20 09:01:27 Starting Enumerating dependent services
2010-05-20 09:01:27 Success Enumerating dependent services
2010-05-20 09:01:27 Starting Stopping service
2010-05-20 09:01:27 Starting Finding out service state
2010-05-20 09:01:27 Success Finding out service state
2010-05-20 09:01:27 Starting Shutting down service
2010-05-20 09:01:27 Success Shutting down service
2010-05-20 09:01:27 Starting Waiting for service to shut down
2010-05-20 09:01:32 Success Waiting for service to shut down
2010-05-20 09:01:32 Success Stopping service
2010-05-20 09:01:32 Success Stopping W3SVC
2010-05-20 09:01:32 Starting Starting service: w3svc
2010-05-20 09:01:32 Starting Connecting to Service Manager
2010-05-20 09:01:32 Success Connecting to Service Manager
2010-05-20 09:01:32 Starting Opening Service handle
2010-05-20 09:01:32 Success Opening Service handle
2010-05-20 09:01:32 Starting Starting service
2010-05-20 09:01:32 Success Starting service
2010-05-20 09:01:32 Starting Waiting for service to start
2010-05-20 09:01:33 Success Waiting for service to start
2010-05-20 09:01:33 Success Starting service: w3svc
2010-05-20 09:01:33 Success Restarting W3SVC
2010-05-20 09:01:33 Starting Adding protocols section to machine.config
2010-05-20 09:01:33 Success Adding protocols section to machine.config



thanks and regards
angel

[rkaif]

Before you install TM1, make sure you have installed IIS, .NET Framework and MS Excel.
Once you have installed these then you can go ahead and install TM1.

If this does not help then please give us detailed information like which version you are installing and on which platform you are installing etc.

[jim wood]

I know this may sound a bit noddy but you may want to check the security privelages of the user you are using to install the software as well.

[angel1234]

hi,
thanku so much issue was resolved
thanks nd regards
angel