Error installing TM1 9.5.2 with Excel 2010

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Kaveenga
Posts: 59
Joined: Mon Jun 02, 2008 8:49 pm
OLAP Product: TM1 Palo
Version: TM1 9.x Palo 3.2
Excel Version: 2003 2007 2010

Error installing TM1 9.5.2 with Excel 2010

Post by Kaveenga »

Hello all,

Our IT team is running into a persistent error trying to get TM1 9.5.2 to work with Excel 2010.
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Kaveenga
Posts: 59
Joined: Mon Jun 02, 2008 8:49 pm
OLAP Product: TM1 Palo
Version: TM1 9.x Palo 3.2
Excel Version: 2003 2007 2010

Re: Error installing TM1 9.5.2 with Excel 2010

Post by Kaveenga »

Oops pressed the submit button too soon!

Actions taken:
1. Installed on Windows Server 2003
2. Installed on Windows 7
3. Uninstalled and re-installed Office 2010
4. Turned 'User Account Control' off and 'Run As Administrator'
5. Deleted .exd files

The "Microsoft Visual Basic for Applications: System Error &H8004011 (-2147221231)" error still comes up.

Any help will be hugely appreciated.

Many thanks :)

Kavee
dwigsy
Posts: 4
Joined: Thu Oct 09, 2008 4:34 am
OLAP Product: Cognos Express
Version: 10.1
Excel Version: Excel 2010
Location: Sydney

Re: Error installing TM1 9.5.2 with Excel 2010

Post by dwigsy »

What version of the .NET Framework do you have installed??
rmackenzie
MVP
Posts: 733
Joined: Wed May 14, 2008 11:06 pm

Re: Error installing TM1 9.5.2 with Excel 2010

Post by rmackenzie »

Maybe a bit of a long shot but I would give this a go...
Robin Mackenzie
jorelb
Posts: 71
Joined: Fri Feb 13, 2009 1:41 am
OLAP Product: IBM Planning Analytics Cloud
Version: 2.0.9 IF (2)
Excel Version: 2016

Re: Error installing TM1 9.5.2 with Excel 2010

Post by jorelb »

Excel 2010 64 or 32 bit? TM1 will only work with Excel 2010 32 bit.
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