Urgent Help!!!!

[jim wood]

Guys,

As usual Cognos support are currently nowhere to be seen. Basically I kicked a process off yesterday and for some reason it has taken an age and I killed it this morning. It says in the log file that it has been stopped but it TM1 Top it says it is still going and doing a "Commit". Any idea what the hell it is doing?

Jim.

[Steve Vincent]

How did you kill it? If via the TM1top option to kill a thread, all it does is insert a command to stop but i has to have finished the current data line first before it reads the command. If the TI is in an endless loop it'll never read the command, the only option then is to manually kill the service and restart it.

[jim wood]

As things always go I started to create a backup option on another server and everything came back. I killed it by crashing excel. I then couldn't kill it in TM1 Top. I did try killing it in TM1 Top before killing excel. I'm now guessing on what I have seen today that when it says "Commit" it is updating some feeders or something,

Jim.

[Steve Vincent]

Ah, killing Excel kills nothing, not when a TI is concerned anyway. If top didn't sort it then my guess is it got in to a loop, a good old while n < y with no n = n + 1 would do the trick, although its not always that obvious...