PAx 2.0.7 logon error 'COI-ERR-2021'

[girishramarao]

I have done the Planning Analytics 2.0.7 installation on a single server with all the components including PAW working properly except for PAx. I have got 'Microsoft Excel for office 365 MSO 32-bit' upon which I have installed 'PA for Microsoft Excel'. In excel, under 'IBM Planning Analytics' Tab, I will be able to create a new connection to the TM1 Datasource and the 'Test Connection' will be successful.

But when I tried to logon to a particular TM1 instance, I get the error webpage with 'WebPage Cannot be displayed' (HTTP404) error. Further, In the PAX 'Options' when I try to test the already created connection, It displays the error message 'COI-ERR-2021 Connection failed. Unknown exception'

Look forward some expert advice on this issue.

Thanks,
Girish

[girishramarao]

Still there is no luck on this issue. IBM's 'Cognos Office Numbered Error Messages' list doesn't cover through this error

https://www.ibm.com/support/knowledgece ... rrors.html

[kevinbos]

Getting the same error here, using Excel 2013 32-bit. Did you find a solution Girish?

[Paul-TM1]

Can you change the url as below and test? Just add pmhub part...

Code: Select all

http://PAW-Server:82/?pmhub&rest

Code: Select all

?pmhub&rest

Thanks,
Paul.

[girishramarao]

Hi Paul,

Sorry, somehow I missed to work further on this issue and to post an update. I shall confirm that the 'pmhub' addition has resolved this issue.

Please accept my apologies for the delayed response and thanks much for the help.

Warm Regards,
Girish