TM1Web Slice issue on Windows 10

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DaS
Posts: 1
Joined: Tue Apr 09, 2019 7:55 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2013

TM1Web Slice issue on Windows 10

Post by DaS »

Hi all, I'm facing an issue with a user when she performs a slice from tm1 web. after the slice, the form opens from Office 365 and not from Perspectives.

the only way to open it in Perspectives, is saving the form and use the open function on Perpsectives.

she has the following configuration:
-windows 10
-Perspectives 10.2.2 FP7
-Office 365

the issue arises using Firefox, Explorer and Edge.

does anybody faced the same problem or have an idea for a possible resolution?

thanks for your help
davide
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orlando
Community Contributor
Posts: 167
Joined: Fri Aug 04, 2017 8:27 am
OLAP Product: TM1
Version: PAL 2.0.8
Excel Version: Office 365

Re: TM1Web Slice issue on Windows 10

Post by orlando »

Hi davide,

i would say, that this is a total normal behavior, beause you're exporting an xlsx file and not an extra file for perspectives.
what you could do is:
Add perspectives (tm1p.xla) to the add-ins that start with excel.

then your user can use the sheet (after login to tm1, of course).

best regards
orlando
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