Paw installation: issue to open the admintool

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Amelka
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OLAP Product: Planning Anaytics
Version: Planning Anaytics
Excel Version: Excel 2013

Paw installation: issue to open the admintool

Post by Amelka »

Hi all,
I am doing an installation of Planning Analytics Workspace but have an issue while trying to open the PAW Administration Tool.

The ./start.ps1 script via PowerShell allows me to install the image for Docker but after typing "y" to start Administration Tool, a web page opens with an error message.

I turned ‘OFF’ inhanced security configuration for IE through Server Manager, disabled the protected mode, lowered the security level IE and tried with other browsers but without success (Chrome and Firefox returned a time out).
The admintool logs do not say much:
creating admintool ...
[1A [2K
Creating admintool ... [32mdone [0m [1B

The installation is done on two virtual servers (one for the TM1 client and the other one for Workspace with Docker). The servers are running with Windows 2016. The Docker is started, the firewall is disabled and the 8888 port is open.

Do you have other tracks that I could explore?

Thank you for help!
japwah
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Re: Paw installation: issue to open the admintool

Post by japwah »

What is the error
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macsir
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Re: Paw installation: issue to open the admintool

Post by macsir »

turn off all your proxy settings in IE
In TM1,the answer is always yes though sometimes with a but....
http://tm1sir.blogspot.com.au/
Drg
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Re: Paw installation: issue to open the admintool

Post by Drg »

You can open your admin tool remotely:
after run start.ps1 and starting admin tool
open in web browser on your local machine url- http://your_paw_server:8888
andreykadysh
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OLAP Product: IBM Cognos Planning Analytics
Version: 2.0.9.19
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Re: Paw installation: issue to open the admintool

Post by andreykadysh »

Hi, the solution is here: https://www.ibm.com/support/pages/paw-e ... on-sslc661

The reason is that the new Docker Toolbox version requires a new TLS version.

You need to add the line: SET COMPOSE_TLS_VERSION=TLSv1_2 in the Start.bat file of PAW.
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