Server/Service Restart on Crash - Planning Analytics, PAx and PAW 2.0
Posted: Fri Feb 08, 2019 2:09 pm
Hi Everyone,
Occasionally our TM1 server will crash for no apparent reason. Since upgrading to PA 2.0, the crash trigger seems to be when I am manually editing a dimension and I change the sort order. Architect locks up and the server becomes unresponsive. The problem I have is that our IT help desk is slow to respond and restart the TM1 service. They are not willing to give me direct access to the server to handle restarts myself. I am developing using architect on my laptop.
I'm wondering if anyone has any ideas for handling server/service restarts. Has anyone implemented a scheduled task or other automation that is able to restart the service if it goes down? Just looking to propose a possible solution to our SA.
Occasionally our TM1 server will crash for no apparent reason. Since upgrading to PA 2.0, the crash trigger seems to be when I am manually editing a dimension and I change the sort order. Architect locks up and the server becomes unresponsive. The problem I have is that our IT help desk is slow to respond and restart the TM1 service. They are not willing to give me direct access to the server to handle restarts myself. I am developing using architect on my laptop.
I'm wondering if anyone has any ideas for handling server/service restarts. Has anyone implemented a scheduled task or other automation that is able to restart the service if it goes down? Just looking to propose a possible solution to our SA.