TM1 Forum

Hopefully some light at the end of the active form tunnel. IBM have opened APAR:PM59930 to look at this problem.

Paul thanks once again for your suggestion I have passed the link over to our Citrix team. I will tell you if they have any success. Please tell me if you’re Citrix testing uncovers a similar problem.

Hi Paul.

Bad news, I have confirmed that the Citrix servers are only running Excel 2010 and no other version of Excel exists on the server. Thanks for the idea but it looks like it is back to the drawing board.

Hi Paul.

Thanks you for your reply. Active forms worked fine for us until we upgraded from Excel 2003 to Excel 2010. Yes we are running multiple versions of Excel in Citrix. I will try your suggestion and see if a clean install of excel 2010 only fixes the problem. Tell you if this is successful.

When accessing TM1 via Citrix and trying to navigate an active form the following error is displayed in Excel 2010. “The Clipboard cannot be emptied. Another program might be using the Clipboard” This error displays each time a user drills down in an active form, the more levels in the hierarchy the...