TM1 Web 10.2 application web error while opening

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sankeerthv
Posts: 13
Joined: Tue Sep 24, 2013 4:33 am
OLAP Product: Cognos EP 8.4, 10.1 and TM1 10
Version: Tm1 10.1.1 10.2
Excel Version: MS Office 2007

TM1 Web 10.2 application web error while opening

Post by sankeerthv » Fri Oct 04, 2013 12:05 pm

TM1 application web error while opening from the node..jpg
TM1 application web error while opening from the node..jpg (44.27 KiB) Viewed 6955 times
Hello Team,

Kindly let me know why these error occurs while I open the node with TM1 application wen in connections.

While opening the same node from the cognos insight(D/C) is working fine.

kindly let me know the setting to refer and change the same to work fine.

failurehappening
Posts: 77
Joined: Tue Nov 30, 2010 1:18 am
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Re: TM1 Web 10.2 application web error while opening

Post by failurehappening » Tue Oct 08, 2013 7:11 am

There could be any number of reasons for this error. What do the logs (both application and web) say?
RHR

sankeerthv
Posts: 13
Joined: Tue Sep 24, 2013 4:33 am
OLAP Product: Cognos EP 8.4, 10.1 and TM1 10
Version: Tm1 10.1.1 10.2
Excel Version: MS Office 2007

Re: TM1 Web 10.2 application web error while opening

Post by sankeerthv » Thu Oct 24, 2013 9:57 am

Thanks a lot for coming across the issue and helping me.

The solution is used to practice is uninstall the tm1 and again install it, import the objecct in PM then make sure not repeating the issues which caused the web down.
As per my observation, the changes in the Elist dimension was causing the problem. So these time i havent made any changes to the Elist dimension where the application has been developed.

Unfortunately, the problem persist again with out any changes to the model. It went fine for few days and now it is to its own state.

As per the log files, these are the line items found in the log file tm1web.log.
2013-10-24 12:11:40,724 [http-9510-9] ERROR () com.ibm.cognos.tm1.web.services.TM1Service - Exception Error: null
Stack Trace: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:88)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:613)
at org.directwebremoting.impl.ExecuteAjaxFilter.doFilter(ExecuteAjaxFilter.java:34)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at com.ibm.cognos.tm1.web.services.dwr.DwrServiceFilter.doFilter(DwrServiceFilter.java:56)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at com.ibm.cognos.tm1.web.services.dwr.LoggingFilter$1.invoke(LoggingFilter.java:34)
at com.ibm.cognos.tm1.web.services.logging.ServiceLogging.logServiceCall(ServiceLogging.java:30)
at com.ibm.cognos.tm1.web.services.logging.ServiceLogging.monitorCall(ServiceLogging.java:88)
at com.ibm.cognos.tm1.web.services.dwr.LoggingFilter.doFilter(LoggingFilter.java:32)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:431)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:283)
at org.directwebremoting.servlet.PlainCallHandler.handle(PlainCallHandler.java:52)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:101)
at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:146)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.ibm.cognos.tm1.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.ibm.cognos.tm1.web.GzipFilter.doFilter(GzipFilter.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:780)
Caused by: java.lang.NullPointerException
at com.ibm.cognos.tm1.web.services.TM1AppService.logonServer(TM1AppService.java:239)
at com.ibm.cognos.tm1.web.services.TM1Service.logonServer(TM1Service.java:92)
... 38 more

2013-10-24 12:54:05,863 [http-9510-5] ERROR () com.ibm.cognos.tm1.web.services.TM1Service - Exception Error: null
Stack Trace: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:88)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:613)
at org.directwebremoting.impl.ExecuteAjaxFilter.doFilter(ExecuteAjaxFilter.java:34)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at com.ibm.cognos.tm1.web.services.dwr.DwrServiceFilter.doFilter(DwrServiceFilter.java:56)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at com.ibm.cognos.tm1.web.services.dwr.LoggingFilter$1.invoke(LoggingFilter.java:34)
at com.ibm.cognos.tm1.web.services.logging.ServiceLogging.logServiceCall(ServiceLogging.java:30)
at com.ibm.cognos.tm1.web.services.logging.ServiceLogging.monitorCall(ServiceLogging.java:88)
at com.ibm.cognos.tm1.web.services.dwr.LoggingFilter.doFilter(LoggingFilter.java:32)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:431)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:283)
at org.directwebremoting.servlet.PlainCallHandler.handle(PlainCallHandler.java:52)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:101)
at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:146)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.ibm.cognos.tm1.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.ibm.cognos.tm1.web.GzipFilter.doFilter(GzipFilter.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:780)
Caused by: java.lang.NullPointerException
at com.ibm.cognos.tm1.web.services.TM1AppService.logonServer(TM1AppService.java:239)
at com.ibm.cognos.tm1.web.services.TM1Service.logonServer(TM1Service.java:92)
... 38 more

2013-10-24 14:55:36,922 [http-9510-12] ERROR () com.ibm.cognos.tm1.web.services.TM1Service - Exception Error: null
Stack Trace: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:88)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:613)
at org.directwebremoting.impl.ExecuteAjaxFilter.doFilter(ExecuteAjaxFilter.java:34)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at com.ibm.cognos.tm1.web.services.dwr.DwrServiceFilter.doFilter(DwrServiceFilter.java:56)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at com.ibm.cognos.tm1.web.services.dwr.LoggingFilter$1.invoke(LoggingFilter.java:34)
at com.ibm.cognos.tm1.web.services.logging.ServiceLogging.logServiceCall(ServiceLogging.java:30)
at com.ibm.cognos.tm1.web.services.logging.ServiceLogging.monitorCall(ServiceLogging.java:88)
at com.ibm.cognos.tm1.web.services.dwr.LoggingFilter.doFilter(LoggingFilter.java:32)
at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:431)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:283)
at org.directwebremoting.servlet.PlainCallHandler.handle(PlainCallHandler.java:52)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:101)
at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:146)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.ibm.cognos.tm1.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.ibm.cognos.tm1.web.GzipFilter.doFilter(GzipFilter.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:780)
Caused by: java.lang.NullPointerException
at com.ibm.cognos.tm1.web.services.TM1AppService.logonServer(TM1AppService.java:239)
at com.ibm.cognos.tm1.web.services.TM1Service.logonServer(TM1Service.java:92)
... 38 more

So Kindly requesting to help me regarding the same.

Kindly find the attached log for Application server log file.
Attachments
TM1s.log.xlsx
(15.71 KiB) Downloaded 116 times

sankeerthv
Posts: 13
Joined: Tue Sep 24, 2013 4:33 am
OLAP Product: Cognos EP 8.4, 10.1 and TM1 10
Version: Tm1 10.1.1 10.2
Excel Version: MS Office 2007

Re: TM1 Web 10.2 application web error while opening

Post by sankeerthv » Tue Oct 29, 2013 10:42 am

Kindly help me to come out of this problem..

TM1 Application Web view is working fine for the 1st time when back up is executed..

then the problem persist as mentioned in the above screen shot..

failurehappening
Posts: 77
Joined: Tue Nov 30, 2010 1:18 am
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Re: TM1 Web 10.2 application web error while opening

Post by failurehappening » Wed Oct 30, 2013 3:14 am

sankeerthv

Are your web server and application server on the same box?
Have the applications been created on this box or copied from another instance, e.g. developed in a dev environment and copied to a test environment?
When you open up the TM1 Application Portal and goto the configuration (rightmost button in the toolbar of the TM1 Applications portal) - Is the TM1 server set as a server in there correctly?
Can you try re-creating the Application?
Does the server in "C:\Program Files\IBM\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\fpmsvc_config.xml" match the server name in the tm1s.cfg file for the server you are trying to connect to?
RHR

sankeerthv
Posts: 13
Joined: Tue Sep 24, 2013 4:33 am
OLAP Product: Cognos EP 8.4, 10.1 and TM1 10
Version: Tm1 10.1.1 10.2
Excel Version: MS Office 2007

Re: TM1 Web 10.2 application web error while opening

Post by sankeerthv » Thu Oct 31, 2013 10:03 am

Thanks a lot of helping me in the issue.

I haven't checked the last point for validation of the server names.

I will check the same and work on it. update you once i am done with it.

Thanks a lot.

a.lie
Posts: 1
Joined: Tue Nov 19, 2013 7:30 am
OLAP Product: tm1
Version: 10.2
Excel Version: 2010

Re: TM1 Web 10.2 application web error while opening

Post by a.lie » Wed Nov 20, 2013 6:31 am

Hi, I am curious to know if this has been resolved?

Regards
andre

quangdatnth
Posts: 2
Joined: Wed Jan 15, 2014 4:52 am
OLAP Product: TM1 10.2
Version: 10.2
Excel Version: MS Office 2010

Re: TM1 Web 10.2 application web error while opening

Post by quangdatnth » Wed Jan 15, 2014 7:03 am

Hi, Have this error fixed?
I received same error but i can not fix it! Please help!

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ioscat
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Re: TM1 Web 10.2 application web error while opening

Post by ioscat » Wed Jan 15, 2014 7:35 am


fabpas
Posts: 18
Joined: Fri Feb 01, 2013 9:59 am
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Version: 10.2
Excel Version: 2010
Location: Switzerland, Estavannens

Re: TM1 Web 10.2 application web error while opening

Post by fabpas » Wed Jan 15, 2014 10:37 am

Note that I got the same "server error" just after the installation of the FP1 of TM 10.2. After reading the release note , I noticed that I forgot to delete the config.ini file from Tomcat.
After deleting this file (and a restart of TM1) the error disappeared.

From the FP1 installation note:
"Delete the config.ini file which can be found <TM1 install>\tomcat\work\Catalina\localhost\pmhub\eclipse\configuration."

sak
Posts: 1
Joined: Sun Jun 26, 2016 10:25 am
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Re: TM1 Web 10.2 application web error while opening

Post by sak » Mon Jun 27, 2016 7:05 am

I have the same error. Please can you post the solution. I am using 10.2.2 but no FP installed so far.

Thanks,
Abdul

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