cannot connect to admin server

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viswaraju
Regular Participant
Posts: 177
Joined: Thu Nov 05, 2009 8:45 am
OLAP Product: IBM COGNOS TM1
Version: 9.5
Excel Version: 2007

cannot connect to admin server

Post by viswaraju »

hi,
this is the ERROR i got when i am connecting to the server.

"Cannot connect to admin server at host "local host" and port "5495".

thanking you

IBM cognos TM1 9.5
Excel 2007.
David Usherwood
Site Admin
Posts: 1454
Joined: Wed May 28, 2008 9:09 am

Re: cannot connect to admin server

Post by David Usherwood »

I've seen this sometimes. A TM1 server normally starts an local admin server if it can't find one. Sometimes this doesn't happen. Thus start an admin server, either the service or the application tm1admsrv.exe, in the bin directory of your install.
jimmyrodent
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OLAP Product: abc
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Excel Version: z

Re: cannot connect to admin server

Post by jimmyrodent »

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Last edited by jimmyrodent on Sun Sep 07, 2014 3:50 pm, edited 1 time in total.
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rkaif
Community Contributor
Posts: 328
Joined: Fri Sep 05, 2008 6:58 pm
OLAP Product: IBM Cognos TM1
Version: 9.1 or later
Excel Version: 2003 or later

Re: cannot connect to admin server

Post by rkaif »

Are you getting this when starting your TM1 server or when logging on to the server.

If you are getting this error while starting the TM1 server then it could be because of the Port number you are using in the TM1S.CFG file and that port would have already been used by some other TM1 process
Cheers!
Rizwan Kaif
pradeep.k.jagadeesan
Posts: 28
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OLAP Product: IBM Cognos TM1
Version: 9.5.1
Excel Version: 2007
Location: India

Re: cannot connect to admin server

Post by pradeep.k.jagadeesan »

viswaraju wrote:hi,
this is the ERROR i got when i am connecting to the server.

"Cannot connect to admin server at host "local host" and port "5495".

thanking you

IBM cognos TM1 9.5
Excel 2007.
The port given to connect the local host 5495 is used by some other applications. Thats why you are getting this error. Change the port number in .CFG file and start the server again. Check for the port range in TM1 User Document.

Pradeep
David Usherwood
Site Admin
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Re: cannot connect to admin server

Post by David Usherwood »

@Pradeep, I doubt this.
@viswaraju, did you try starting the admin service yourself?
laenen
Posts: 47
Joined: Tue Mar 09, 2010 6:40 pm
OLAP Product: TM1
Version: 9.5
Excel Version: 2003

Re: cannot connect to admin server

Post by laenen »

Is the admin running
Check your services file
Check your certificate path
Check a firewall
Check useSSL clients setting in admin and server config

a good test is to telnet to the port 5495 or 5498 and see if that works.
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