No Server available TM1 9.5.2 Client

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tomago
Posts: 26
Joined: Thu Feb 09, 2012 11:19 pm
OLAP Product: Cognos Express
Version: 10.2.1.2
Excel Version: 2013

No Server available TM1 9.5.2 Client

Post by tomago »

I have new Tm1 server running 9.5.2
i can connect using the architect application on the server

i have clients rolled out to test machines.
using perspectives 9.5.2 , they are unable to see any server available?
when trying to hit connect on toolbar - error - cannot connect to TM1 Admin Server

please help
lotsaram
MVP
Posts: 3651
Joined: Fri Mar 13, 2009 11:14 am
OLAP Product: TableManager1
Version: PA 2.0.x
Excel Version: Office 365
Location: Switzerland

Re: No Server available TM1 9.5.2 Client

Post by lotsaram »

Have you made sure that ports are not firewalled and the client is using the correct SSL certificate?
tomago
Posts: 26
Joined: Thu Feb 09, 2012 11:19 pm
OLAP Product: Cognos Express
Version: 10.2.1.2
Excel Version: 2013

Re: No Server available TM1 9.5.2 Client

Post by tomago »

turned firewall off and PRESTO!!

sweet
which ports does it need allowed through?
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