"Internal error 27555"-Install Server 2008 R2 pack for 9.5.1

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saras
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OLAP Product: IBM Cognos TM1
Version: 9.5
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"Internal error 27555"-Install Server 2008 R2 pack for 9.5.1

Post by saras »

Hi
a) Is it possible to install TM1 web and TM1 contributor on Windows XP professional O/S? Reason why I ask is I could install TM19.5 Servers and Client software but when I tried to install TM1web, it's throwing an error "Internal Error 27555".
b) Does this error mean I need to install Windows server 2008 R2 pack Operating system?
C) Is there any other alternative without installing Windows Server 2008 R2 pack?

Your suggestion is highly appreciated.
Thanks
dkleist
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Joined: Wed May 21, 2008 12:33 pm

Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by dkleist »

I've installed 9.5.1 to XP pro successfully. I do not know what your error means, unfortunately. Sorry.
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rkaif
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Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by rkaif »

Internal Error 27555 means that Windows 2008 R2 is required.

If you want to install it on the Windows XP then do a TM1 Client install.

TM1 Perspectives (client) supports the following operating systems:

Windows XP (Intel 32-bit) SP3
Windows Vista Business SP1 or higher (Intel 32-bit)
Windows 7
Windows 2000 (Intel 32-bit)



HTH
Cheers!
Rizwan Kaif
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Michel Zijlema
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Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by Michel Zijlema »

I'm getting the same error when I try to install TM1Web 9.5.1 on a Windows Vista Business machine:
Image.
I haven't tried to find out yet what is causing the error though. I also haven't tried installing as Administrator yet (but UAC is switched of on this machine).

Michel
saras
Posts: 11
Joined: Wed Aug 11, 2010 3:25 pm
OLAP Product: IBM Cognos TM1
Version: 9.5
Excel Version: 2007

Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by saras »

rkaif wrote:Internal Error 27555 means that Windows 2008 R2 is required.

If you want to install it on the Windows XP then do a TM1 Client install.

TM1 Perspectives (client) supports the following operating systems:

Windows XP (Intel 32-bit) SP3
Windows Vista Business SP1 or higher (Intel 32-bit)
Windows 7
Windows 2000 (Intel 32-bit)



HTH
Thanks for your reply. Let me try this and will update accordingly.
saras
Posts: 11
Joined: Wed Aug 11, 2010 3:25 pm
OLAP Product: IBM Cognos TM1
Version: 9.5
Excel Version: 2007

Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by saras »

rkaif wrote:Internal Error 27555 means that Windows 2008 R2 is required.

If you want to install it on the Windows XP then do a TM1 Client install.

TM1 Perspectives (client) supports the following operating systems:

Windows XP (Intel 32-bit) SP3
Windows Vista Business SP1 or higher (Intel 32-bit)
Windows 7
Windows 2000 (Intel 32-bit)



HTH
I have installed TM1 client (9.5.1 version) but it's not solving my requirement. I need to install TM1 web aswell. Can TM1 Web 9.5.1 be installed on XP professional? Your experiences in this regard is highly apprecaited. Thank you.
saras
Posts: 11
Joined: Wed Aug 11, 2010 3:25 pm
OLAP Product: IBM Cognos TM1
Version: 9.5
Excel Version: 2007

Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by saras »

dkleist wrote:I've installed 9.5.1 to XP pro successfully. I do not know what your error means, unfortunately. Sorry.
Thanks for your inputs. Could you please explain how you did it? Have you installed TM1web and TM1 Contributor in Windows XP Professional machine. Are you able to login to TM1 web and TM1 contributor? Many Thanks -SARAS
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rkaif
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Re: "Internal error 27555"-Install Server 2008 R2 pack for 9

Post by rkaif »

saras wrote: Have you installed TM1web and TM1 Contributor in Windows XP Professional machine. Are you able to login to TM1 web and TM1 contributor?
Yes, as mentioned in my post previously if you will install the TM1 client then you should be able to use TM1Web and Contributor in Windows XP environment.
Cheers!
Rizwan Kaif
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