Negative number issue with TM1 10.2.2 FP3

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blackhawk
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Negative number issue with TM1 10.2.2 FP3

Post by blackhawk » Tue May 05, 2015 3:06 am

We are getting some reports of people who have upgraded to 10.2.2 FP3 and now when they type in negative numbers, what actually gets put into TM1 is a positive number. Has anyone seen this?

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Re: Negative number issue with TM1 10.2.2 FP3

Post by kangkc » Tue May 05, 2015 4:53 am

It scare the hell out of me when I come across this topic as I am about to install FP3 on a production instance. :shock:

Did a quick test with negative numbers input via cube viewer, Excel slice, TM1Web, Active Form and all seems ok.

Any detail to share ?

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Re: Negative number issue with TM1 10.2.2 FP3

Post by gtonkin » Tue May 05, 2015 7:28 am

I too have tried various tests through ActiveForms, Slice, Data Spread from Excel, Data Spread within Cube viewer, direct input into Cube viewer etc. Cannot replicate.

Please give more detail if there is a specific case that triggers the issue.

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Steve Rowe
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Re: Negative number issue with TM1 10.2.2 FP3

Post by Steve Rowe » Tue May 05, 2015 8:05 am

We had issues in this space with an early release of insight, the negative number had to be large. Was fixed though. Just mentioning in case it is a regression problem.
Cheers

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Re: Negative number issue with TM1 10.2.2 FP3

Post by blackhawk » Tue May 05, 2015 2:10 pm

Let me check that out. Thanks. I think they did a back-out already so I may not be able to re-create their environment. I was wondering if someone else had seen this so I can shed some light and perhaps track down if the upgrade had a bad install or if it was something others had seen too. This kind of stuff scares me too.

They also reported some kind of scrolling issue with FP3.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by blackhawk » Wed May 06, 2015 5:58 pm

Ok all, I have a little more information, though I will say that we need to do some deeper testing to be sure that this is the exact issue.

It appears that this negative number issue is occurring when an XLS sheet is converted to XLSX and then subsequently displayed on FP3. Some of the sheets which were originally created via XLSX don't seem to have this problem.

What is unclear also is that during the conversion there was an upgrade to TM1 10.2.2 from 9.5.2. I would expect that the upgrade of TM1 should not have any effect on the XLS to XLSX conversion, but that may also be a potential factor.

Hope that helps someone from losing all their hair.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by AniketTambavekar » Fri May 08, 2015 8:50 am

we are also currently facing the same issue. The following were the observations:-
1. When we enter a value in the cell, the first digit is getting trimmed.
Eg - If I enter 10 , only 0 gets entered in the cell
If I enter 320, only 20 gets entered (first digit i.e 3 gets trimmed automatically)
2. The issue is only observed with 10.2.2 fix pack 3 and not with fix pack 2.

We have raised a PMR for the same.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by blackhawk » Fri May 08, 2015 1:15 pm

Eww! Ouch...That is not good.

I don't know that we are experiencing the first digit issue, just the negative. Let me see if I can substantiate that on our FP3 install.

This is a big oops to get through QA.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by gtonkin » Fri May 08, 2015 1:42 pm

I still have not been able to replicate any issues with negatives.

@AniketTambavekar - Please can you confirm if you are using Cube view, Perspectives, Architect, TM1 Web, PM etc. when you say:
1. When we enter a value in the cell, the first digit is getting trimmed.
This may help the rest of us.

p.s my build number for server is 10.2.20300.93 (64-bit) and client is the same but 32-bit (some components reflect as 10.2.20300.68 but this seems par for the course on releases)

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Re: Negative number issue with TM1 10.2.2 FP3

Post by AniketTambavekar » Sun May 10, 2015 2:46 pm

We are using Perspective report on tm1 web

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Re: Negative number issue with TM1 10.2.2 FP3

Post by ThomasCS » Wed May 20, 2015 8:07 am

We have also noticed the issue with first number being trimmed.

I was actually unaware of the fact that HF3 had been taken offline.
Glad IBM is taking is seriously enough to get it fixed as soon as possible.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by Gabor » Wed May 20, 2015 8:43 am

I was told, that the error only occurs in Excel sheets published in Web, if the respective DBR/DBRW does not refer to a stargate view. So, if the VIEW function is used it should be ok.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by gtonkin » Thu May 21, 2015 3:08 am

There appears to be an interim fix now.

Relates to APAR PI40539 - This update fixes an issue with entering data in a TM1Web websheet on empty or zero value (0) leaf cells that are not referencing a VIEW statement in their formula.

Download links are back.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by ThomasCS » Thu May 21, 2015 8:29 am

I've installed the interim fix and first tests are looking good, no more trimming of the first digit.

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Re: Negative number issue with TM1 10.2.2 FP3

Post by AniketTambavekar » Mon Jun 01, 2015 6:49 am

We installed the interim fix and its working fine now. Thanks for the help.

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